Command Center
Live overview of reimbursement risk, operations, package sync, and opportunities.
What to do next
Operator path- First
Check report reconciliation before trusting margin or recovery totals.
- Then
Route the highest-dollar recovery, inventory, and call actions to owners.
- Done
Leave the morning huddle with every top risk assigned or explicitly held.
Your daily pharmacy command center. Review margin leakage, prioritize recovery work, and track operational health.
Starting the day, reviewing KPIs, prioritizing work.
KPIs reviewed, top recovery actions identified, daily workflow started.
Open the Help center for role-based steps, glossary terms, and operating rules.
-$20 recovered margin against $559 scoped leakage
Jun 1 - Jun 30, 2026 · 5 claims in scope · MAC appeals and below-cost reversals are the fastest path from leakage to recovered margin.
Today in the pharmacy
Profit dashboards are only useful after report counts and payment fields reconcile to source files.
Confirm QS/1 NRx Daily Audit or PioneerRx totals reconcile before trusting margin.
Fill count, paid totals, patient-paid, reversals, rejects, and cost fields reconcile.
Below-cost generics and underpaid plans are the fastest path to measurable owner ROI.
Submit packet-ready below-cost claims before appeal windows expire.
Every below-cost claim is routed, recovered, denied, or assigned with a payer deadline.
Stockouts, short-dated returns, and high-cost overstock tie up cash and disrupt package fills.
Review stockout and short-date risk before package fills start.
Reorder, transfer, return, or buying action is assigned with an owner.
Will-call, sync, plan, and adherence calls protect fills before they become RTS or churn.
Filter Outreach to due calls and start the highest-priority script.
Each due call is completed, snoozed, escalated, or reassigned.
Reimbursement leakage trend
Leakage summary
Plan / NDC profitability
| Plan | NDC | Drug | Gross revenue | Acq cost | Gross margin | RTS days |
|---|---|---|---|---|---|---|
| Caremark | 00093-1495-05 | Atorvastatin Calcium 20mg | $1.80 | $17.25 | -$15.45 | 8 |
| Express Scripts | 00002-8215-01 | Metformin ER 500mg | $20.65 | $24.88 | -$4.23 | 2 |
| OptumRx | 00378-5176-05 | Lisinopril 10mg | $14.40 | $8.45 | $5.95 | 0 |
| Humana | 55111-136-05 | Eliquis 5mg | $505.31 | $511.22 | -$5.91 | 9 |
| SilverScript | 68180-690-05 | Amlodipine 5mg | $5.10 | $5.65 | -$0.55 | 0 |